← Pharmacy Weight Loss Hipperholme

Privacy Policy

Last updated: 23 July 2026

Privacy Policy - Pharmacy Weight Loss Hipperholme

Pharmacy Weight Loss Hipperholme
GPhC Registration No. 9012511
Last Updated: July 2026

Pharmacy Weight Loss Hipperholme is a GPhC registered online pharmacy weight loss clinic serving patients in Hipperholme and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.

1. Data We Collect

When you use our services, we may collect the following personal information:

Personal details: Full name, date of birth, gender, address, email address, and phone number.

Health information: Medical history, current medications, BMI, weight loss goals, and any other clinical details required for safe prescribing. This is classified as special category data and is handled with the highest level of care.

Payment information: We process payments securely through third-party payment providers. We do not store full card details on our systems.

Technical data: IP address, browser type, pages visited, and cookies when you browse our website.

2. How We Use Your Data

We use your personal and health data for the following purposes:

Providing healthcare services: To assess your suitability for weight loss treatment, issue prescriptions, and ensure your safety throughout your care. Our pharmacist reviews and approves all orders before dispatch, with delivery typically completed within 1 working day of approval.

Communication: To contact you regarding your orders, prescriptions, follow-up care, or any safety concerns related to your treatment.

Legal compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate clinical records and complying with medicines regulations.

Service improvement: To analyse how our services are used and improve the patient experience.

Our lawful basis for processing health data is the provision of healthcare and compliance with our legal obligations as a regulated pharmacy.

3. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use essential cookies necessary for the website to function, as well as optional analytics cookies to understand site usage. You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies may affect the functionality of the website.

4. Sharing Your Data with Third Parties

We do not sell your personal data to any third parties. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary, we may share relevant information with your GP or other healthcare professionals involved in your care.

Service providers: Trusted third-party suppliers who support our operations, such as secure IT systems, payment processors, and delivery partners. These parties are contractually bound to handle your data securely and only for specified purposes.

Legal requirements: Where we are required to disclose information by law, regulation, or court order, including disclosure to regulatory bodies such as the GPhC.

All third parties we work with are required to comply with UK data protection law.

5. Data Retention

We retain patient records in line with NHS and GPhC guidance, which generally requires clinical records to be kept for a minimum of eight years for adult patients. Payment and transaction records are retained as required by financial regulations. We securely delete data when it is no longer needed.

6. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information against unauthorised access, loss, or disclosure.

7. Patient Data Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the data we hold about you, request corrections to inaccurate information, ask us to delete your data where appropriate, and object to or restrict certain types of processing. You also have the right to data portability where applicable.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please get in touch:

Pharmacy Weight Loss Hipperholme
GPhC No. 9012511
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all enquiries within 48 hours. This policy may be updated from time to time to reflect changes in our services or applicable law. The most current version will always be available on our website.