← Pharmacy Weight Loss Hipperholme

Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Hipperholme

Pharmacy Weight Loss Hipperholme | GPhC Registration No. 9012511 | Last updated: July 2026

1. About Us

Pharmacy Weight Loss Hipperholme is a GPhC-registered online pharmacy weight loss clinic based in Hipperholme, UK. We are regulated by the General Pharmaceutical Council (GPhC No. 9012511). By using our services, you agree to these Terms of Service in full.

2. Eligibility

To use our services, you must:

We reserve the right to decline to provide services to any individual where it is not clinically appropriate to do so. Providing false or misleading information may result in immediate termination of your account and could pose a serious risk to your health.

3. Prescriptions

All prescription weight loss medications dispensed by us require a valid prescription issued by a registered prescriber following an appropriate clinical assessment. Our prescribers review your submitted medical questionnaire and, where necessary, may request additional information or decline to prescribe.

Prescriptions are issued at the sole clinical discretion of our prescribers. A completed consultation does not guarantee that a prescription will be issued. Prescriptions cannot be transferred to third-party pharmacies unless required by law.

You must inform us immediately of any changes to your health, medications, or medical history that may affect the suitability of your treatment.

4. Payment

Payment is required in full at the time of order. We accept major debit and credit cards. All prices are displayed inclusive of VAT where applicable.

You will not be charged for a prescription that is declined by our prescribing team. In such cases, any payment taken will be refunded promptly. We do not store full card details on our systems; payments are processed securely through our third-party payment provider.

5. Delivery

Orders that have been approved and dispensed by our pharmacist will be dispatched within 1 working day. Delivery is carried out via tracked courier service to your specified UK address.

We cannot guarantee delivery times once an order has been handed to our courier. We are not responsible for delays caused by circumstances beyond our control, including courier delays or incorrect address details provided by the customer.

It is your responsibility to ensure someone is available to receive temperature-sensitive or signature-required items. Failed deliveries may incur redelivery charges.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispensed by contacting us as soon as possible. Once a prescription has been dispensed and your order has been prepared for dispatch, we are unable to cancel or refund your order under the Medicines (Advertising) Regulations, as prescription medicines are exempt from the standard right to cancel under UK consumer law.

If you receive an incorrect or damaged item, please contact us within 48 hours of receipt and we will investigate and resolve the matter promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. It should not be used as a substitute for professional medical consultation, diagnosis, or treatment.

Weight loss medications carry risks and may not be suitable for everyone. Always follow the instructions provided by your prescriber and dispensing pharmacist. If you experience any adverse effects, stop taking your medication and seek medical attention immediately by contacting your GP or calling 111.

We are not liable for any health outcomes resulting from the use or misuse of medications dispensed in accordance with a valid prescription where all information provided by the patient was accurate.

8. Data and Privacy

We handle your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact our team via the details provided on our website. We are committed to resolving any concerns promptly and professionally.